Terms of Service
Last updated: September 21, 2025
Acceptance of Terms
By accessing and using VectorGurus's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Service Description
VectorGurus provides professional image vectorization and tracing services. Our services include:
- Logo vectorization and conversion
- Image tracing and recreation
- File format conversion
- Print optimization services
User Responsibilities
You are responsible for:
- Ensuring you have the right to use and modify uploaded images
- Providing accurate project requirements and specifications
- Respecting intellectual property rights of others
- Making payment for services as agreed
Intellectual Property
You retain ownership of your original files and the completed vectorized work. By using our services, you grant us a limited license to process your files for the sole purpose of completing your project.
Quality Guarantee
We guarantee 100% manual tracing and professional quality work. If you're not satisfied with the results, we will revise the work at no additional cost or provide a full refund as outlined in our Refund Policy.
Delivery and Turnaround
Standard turnaround time is 24-48 hours for most projects. Rush delivery options are available for an additional fee. Delivery times may vary based on project complexity and current workload.
Payment Terms
Payment is required before work begins unless otherwise agreed. We accept major credit cards and PayPal. All prices are in USD unless otherwise specified.
Limitation of Liability
Our liability is limited to the amount paid for the specific service. We are not responsible for any indirect, incidental, or consequential damages arising from the use of our services.
Prohibited Uses
You may not use our services for:
- Illegal or unauthorized purposes
- Violating intellectual property rights
- Creating offensive or harmful content
- Attempting to reverse engineer our processes
Termination
We reserve the right to terminate or suspend access to our services immediately, without prior notice, for conduct that we believe violates these Terms of Service.
Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the service constitutes acceptance of the modified terms.
Contact Information
Questions about the Terms of Service should be sent to us at:
Email: legal@vectorgurus.com
Phone: +1 (213) 904-7049